Business Analyst ERP

About HOYA Surgical Optics (HSO)

HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.

HSO empowers cataract surgeons all over the world with innovative ophthalmic devices and services, with an attention to detail that helps them achieve better surgical outcomes and better practice results. Our commitment to delivering these results is grounded upon a quality management system that is continuously improving to meet changing global regulatory requirements and our entrepreneurial drive to be the brand of first choice.

At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development,
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond themselves and are impact-focused,
• Consider the needs, challenges, and objectives of every person with whom they interact, and
• Exhibit positive reinforcement to help others succeed.        

About the role

Job Title: Business Analyst ERP

Works closely with and have impact on: Global SCM, Finance

Reports to: Business Process Architect, Global IT

Function: Global IT

Work Location/Site: Singapore / Global Headquarters

Role Overview

This individual will be a member of the Global IT Team. The person will be responsible to understand business requirements in IT and translate the business requirements to IT solutions by working with the key stakeholders. Understanding IT trends in Global IT and supporting in establish roadmaps to deliver IT solutions, up to date with the latest IT trends and recommends innovative solutions to the business, the person also should ensure timely system support to the business operations and monitor the ERP process and follows the QA standard operating procedures for GxP compliance.

Duties and Responsibilities

• Demonstrate leadership in solutioning for Microsoft Dynamics AX & Dynamics 365 Finance & Operation implementation and roll out across HSO business divisions predominantly on SCM & Finance module
• Provide solutions that meet users business needs by customizing the ERP 
• Keep abreast of changes to Microsoft Dynamics ERP offerings including application functional updates
• Requirement gathering, documentation, defining Project Scope , Understanding business processes 
• Train and guide users in Microsoft Dynamics ERP systems 
• Responsible for coordinating with QA or the QA representative in the IT team for all system validations across Installation Qualification, Operational Qualification, Performance Qualification phases
• Plan, organize, execute project tasks, activities with the team for projects, support Enhancement/Change requests as per QA Standard operating procedure 
• Take a leadership role in demonstrating quality and compliance in development & deployment of Microsoft Dynamics ERP at factory and across the regions.
• Ensure compliance of IT regulations in security, quality and environmental prospective (e.g. local/country laws, ISO 19001, ISO14000, etc.) as well as global IT policies 
• Managing People - Strength - builds a high performing team that meets challenging objectives linked to business objectives
• Responsible for providing analysis and follow-up of ERP Support Service Desk items to ensure problems are resolved and bottlenecks reported to manager/management
• Improve the overall risk profile and stability of the Microsoft Dynamics ERP environment with respect to the SAP integration activities, database performance, backup and other business continuity activities as mandated by the business service levels

Experience

• Minimum of 7 years of MS Dynamics ERP implementation experience 
• Knowledge of Morph X / X++ / AX 2012 and D365 Finance and Operations
• Knowledge of basic SQL Server – SSRS, SSIS
• Knowledge of Data Migration tools
• Customization & implementation experience in different Dynamics modules such as Supply Chain & Finance
• Estimation, Design, Development, Testing, Maintenance, Optimization & Recommend
• Solutioning of Dynamics implementation projects 
• Strong understanding of system development life cycle 
• Strong interpersonal leadership to understand the business needs and to translate the needs to IT validation requirements
• Team player. The ability to work as a team with other IT people across the globe is absolutely essential 
• Project management and abilities to understand and follow the computer system validation guidelines

Academic Qualifications 

• Bachelor in Computer Science or Information Technology
• Certified in Microsoft Dynamics 

Travel requirements 

• As per business needs

By submitting your application, you agree that your personal data will be collected, disclosed, and retained by HOYA Group for assessing suitability for employment and verification purposes. For more information about the processing of your personal data, please refer to our Privacy Policy, which can be found here.

We regret to inform you that only shortlisted applicants will be notified. Thank you for your kind understanding.